Beta Version

Privacy Policy

Effective Date: May 2026  ·  Jurisdiction: Australia (with international application)  ·  Operator: HybridMATE
Our Privacy Promise — Plain English

Your thinking is yours. Full stop.

Your conversations with NAVI live in your browser session only — we don't store or read them. Anything you choose to save to your Vault (including starred Gold) is stored securely in our database so it can sync across your own devices — but we do not read it, use it, or share it. It exists solely so you can access your own thinking wherever you are.

The only information HybridMATE holds about you beyond your own saved content is your name and email — and only because you chose to give it to us when you signed up.

We do not sell data. We do not use your data or conversations to serve you targeted advertising. If HybridMATE ever introduces advertising, it will never be based on your personal information or anything you share with NAVI. We do not profile you. HybridMATE exists to serve you — not to harvest you.

1. Who We Are

HybridMATE is operated by HybridMATE, founded and built in Australia. If you ever have a question about your privacy, you can reach us directly at hybridmatesystem@gmail.com. A real person will respond.

2. What's Local, and What Syncs

HybridMATE handles your content in two different ways, depending on what it is:

💬
Your conversations with NAVI — everything you type and every response you receive exists in your browser session only. We do not store or log the content of these conversations.
🖼️
Images you upload — processed locally in your browser and sent to NAVI for context only. Not retained on our servers.
🗄️
Your Vault (including starred Gold items) — when you choose to save or star something, it's stored securely in our Google Firestore database under your account. This is what allows your Vault to follow you across your own devices — sign in on your phone and your Gold is there. We do not read, review, or use the content of your Vault for any purpose other than delivering it back to you.

In short: what you type to NAVI stays in the moment. What you deliberately save to your Vault is kept safely so it's there when you come back — on any device.

3. The Personal Information We Hold

The personal information HybridMATE collects and stores is:

We use your name and email solely to communicate with you as part of the HybridMATE beta program. We do not share it, sell it, or use it for advertising. We do not read, review, or use your Vault content for any purpose other than delivering it back to you.

4. How NAVI Works — The Transit Explained

When you send a message to NAVI, here is exactly what happens:

Think of it like a phone call. The conversation happens — but we are not recording it. Our server logs only confirm that a request was made (timestamp and technical metadata). The content of your message is never logged or retained.

Google Gemini processes your message under Google own privacy framework. We recommend not sharing passwords, financial details, or sensitive personal data in your NAVI conversations.

5. Third-Party Services We Use

To deliver HybridMATE, we use a small number of trusted third-party services:

Each operates under their own privacy policies. We have chosen providers who meet high data protection standards.

6. Cookies and Local Storage

HybridMATE uses your browser's local storage to remember device-specific preferences, such as your selected mode and current chat session. Your Vault content is synced via our secure database so it's available across your devices (see Section 2). We do not use advertising cookies or tracking cookies of any kind.

7. Your Rights

You are always in control. You have the right to:

Australian users are protected under the Privacy Act 1988 (Cth). Users in the European Economic Area have rights under the GDPR. To exercise any of these rights, simply email us at hybridmatesystem@gmail.com.

8. Children Privacy

HybridMATE is designed for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe this has occurred, please contact us and we will remove it immediately.

9. International Users

HybridMATE is based in Australia. If you are joining us from another country — welcome. Your name and email may be stored on servers in Australia and in locations where our infrastructure providers operate. By signing up, you consent to this. We apply Australian Privacy Act standards as our baseline, with GDPR principles applied for European users.

10. Changes to This Policy

If we ever change how we handle your privacy, we will tell you directly by email before the changes take effect. We will never quietly shift the goalposts. The effective date at the top of this page always reflects the current version.

11. Questions?

We are a small, founder-led team and we take this seriously. If anything here concerns you or does not make sense, reach out directly at hybridmatesystem@gmail.com. We will respond personally.